Company Profile

MISSION STATEMENT

To provide Hardware and Software Innovation to all our customers by Implementing new Concepts and Strategies, offering outstanding Support and Training to keep our customers on track with cutting edge IT Technology.

VISION

Be the sought after implementer of Omni Accounts in the Gauteng region, offering the best support and training for Omni Accounts or any other required software. Being the best seller, implementer, trainer and support company to offer and provide the most reliable and innovative IT solution for our customers.

COMPANY VALUES

  • Engage with the customer
  • Understand their business need
  • Investigate all possible avenues for resolution
  • Present the options

TARGET MARKET

Any company who uses or needs computer hardware or software to improve their business process and increase their gross margin.

MARKET LEADING SERVICES WHICH OUR BUSINESS PROVIDES:

Supply an affordable accounting, distribution and manufacturing solution surrounded by technical expertise, built on reliable hardware and
software.

  • BES/Blackberry Server installations and support
  • Microsoft Server 2003/2008 : Installation and Administration
  • Microsoft Exchange 2007 : Installation and Administration
  • Microsoft Exchange 2003 : Installation and Administration
  • SQL Server 2005 : Installation and Maintenance
  • VMware Virtualization : Installation and Maintenance
  • Microsoft Virtual Server : Installation and Maintenance
  • Microsoft ISA Server : Installation and Administration
  • Symantec Backup exec 10/11/12 : Installation and Administration
  • Hardware and software Installation and configuration
  • Service Level Agreements and Retainers
  • Hardware sales to existing customers
  • Omni Accounts Software sales
  • CRM solutions
  • Software Training
  • Microsoft products sales and support
  • IT technical services i.e. existing customer infrastructure support

DIFFERENTIATING FACTORS IN OUR SERVICE OFFERING :

OnTrack IT Solutions C.C. will improve your business processes and increase your gross margin by supplying you with the most reliable and…

  • Innovative IT solution.
  • Affordable Accounting, Distribution and Manufacturing solution
  • Reliable IT Services
  • Personal Software focused Training
  • Dependable Customer Support
  • On-going Customer Service
  • Knowledgeable Information on all software and hardware provided
  • Offering custom solutions based on customer needs

CONSULTANTS’ SKILLSET

The Operations Manager, Charmainne Bierman is an innovative, assertive person. She thrives on challenges and believes in excellent Customer Service. She has approximately 20 years of ERP and Accounting Software experience with extensive Training skills. She is also accredited in both Financial and Distribution disciplines of SYSPRO software.

The I.T. Manager, Peter van Staden manages all IT Infrastructures. His knowledge of hardware and software is an asset to any company.
His IT knowledge stretches over 7 years, and he attacks challenges head on. He holds Microsoft qualifications in MCP (Microsoft Certified Professional), MCSE (Microsoft Certified Systems Engineer), Microsoft Windows Server 2003, MCSA (Microsoft Certified Systems Administrator), MCTS (Microsoft Certified Technology Specialist): Microsoft Office SharePoint Server 2007 and configuration.